MagicBreaks Reviews
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⭐ 10% savings on your Disney area hotel package* - automatically applies at check out
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We take your feedback seriously, your experience is very important to us.
We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.
We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!
What are people saying about MagicBreaks
Click Here to Enquire About Your Next Magical Holiday 
Average Customer Rating:
4.9/5
4.9/5
Independent Service Rating based on 193 verified reviews
Read all reviews
Independent Service Rating based on 193 verified reviews
Customer rating:
"Emma was brilliant! I emailed to book my trip and had instant response. Trip booked in no time! Highly recommend Emma Sorensen."
Thank you for your kind words! Emma will be thrilled to read this!
Customer rating:
"I booked with Magic Breaks for the first time. I was impressed and would book again with them."
Thank you for your great review. We're thrilled that you are happy with our service!
Customer rating: 
"The online self booking experience was very frustrating and having tried to complete the same booking several times without actually being able to complete it (I was unable to get past the insurance requirement page) was extremely frustrating. Thankfully I was able to contact a real person, on a Sunday,..."
Thank you for your valueable feedback! We're sorry you found the website frustrating and glad our team could assist you. It does sound like a technical glich however, we have passed your comments on to the relevant department to look into.
Customer rating:
"Great service would defo use again"
Thank you for your kind words!
Customer rating:
"Excellent prices and very quick and polite service from Sue and Natalia, who answered every email promptly and with concise information. Very quick to answer my questions concerning the variations in my requests."
Thank you for your great review! We're so pleased to hear you had a great experience. Sue and Natalia will be delighted to know their service made a difference!
Customer rating:
"Very good online booking service. Very helpful, professional and patient. Excellent option to pay a low deposit. Everything sent through by email within 30 minutes. I'm pleased to have booked with magic breaks, and very happy that you offer the lower deposit to pay off the holiday overtime. I really wanted..."
Thank you so much for your kind words! We're thrilled to hear you had such a great booking experience. We hope you have a magical time!
Customer rating:
"Emma is brilliant, she has been quick to answer my questions and to offer help"
Thank you for your great feedback. Emma will be thrilled to read this!
Customer rating:
"Very helpful, a good understanding of my needs . Easy and pleasant to talk to ."
Thank you for your great review! We're glad you are happy with our service.
Customer rating:
"Rachel was excellent, understood what we were looking for and delivered the perfect Disneyland Paris package at a great price. Really patient on the first call and courteous and helpful on the follow up. Made some recommendations and suggestions without being judgemental or pushy."
Thank you for your kind review! We're thrilled that you are happy with Rachel's service. We look forward to booking your next magical break!
Customer rating:
"Excellent service received.
Super helpful, informative, friendly and supportive."
Super helpful, informative, friendly and supportive."
Thank you for your kind review!
Customer rating:
"Brilliant, Ella-Rose Coombes is amazing! 2nd trip I’ve booked with her and the service has been above & beyond once again. I will be booking with Ella Rose again in the future :)"
Thank you so much for your kind review! We're delighted to hear you've had another great experience with Ella Rose. Your continued loyalty means a lot to us!
Customer rating:
"Leah was amazing she took every question with ease, helped a stressful situation become easier! I wish she could become our trip advisor permanently! Would highly recommend her and the Magic company to everyone!"
Thank you for your great feedback! Leah will be thrilled to read your amazing review!
Customer rating:
"Ella Coombes was able to help me when the online booking didn’t work."
Thank you for your review! Great to hear you are happy with Ella's service.
Customer rating:
"Very professional and great experience
Well done Amy for helping me booking my kids birthday at Disneyland Paris
Very happy as Amy took care of everything for me"
Well done Amy for helping me booking my kids birthday at Disneyland Paris
Very happy as Amy took care of everything for me"
Thank you for your kind review! We're glad to hear that Amy was able to assist in organising your magical break!
Customer rating:
"Amazing helpful informative and efficient. Would highly recommend."
Thank you for your kind words! We're thrilled to hear you had a great experience.
Customer rating:
"Very helpful in finding the best deals, great communication when booking the holiday."
Thank you so much for the lovely review! We're pleased to hear that you had a great experience with us. We look forward to helping you plan your next magical break!
Customer rating:
"Whilst placing our trip we had a phone-call from one of your colleagues who explained that the system was down and payment wouldn’t be able to go through, he was very help and got our booking all authorised and sorted everything with including we wanted."
Thank you for your great feedback! We're glad the team could get everything sorted for you.
Customer rating:
"Prompt advice. Knowledgeable, friendly and professional. Really personalised arrangements which catered to the additional needs of our family."
Thank you for your wonderful feedback! We're so glad to hear that our team was able to provide you with personalised arrangements to meet your family's needs. It's always a pleasure to go the extra mile to ensure our guests have the best experience possible. We look forward to helping you with your next trip!
Customer rating:
"We always use Magic Breaks for our trips to Disneyland Paris. The representatives are very helpful, polite and professional. Highly recommended."
Thank you Andrew! We're so pleased to hear you had a great experience with us. Your recommendations mean a lot to us!
Customer rating:
"I would recommend using Magic Breaks to friends and Family.
We booked a trip to Disneyland Paris for a party of 5 adults and 1 child ( 3 rooms in total) including Eurostar, hotel and transfers.
The only criticism I have is the booking reference I received was only for 2 rooms.
I had to..."
We booked a trip to Disneyland Paris for a party of 5 adults and 1 child ( 3 rooms in total) including Eurostar, hotel and transfers.
The only criticism I have is the booking reference I received was only for 2 rooms.
I had to..."
Thank you for your kind feedback, Lindsey! We're so pleased the booking process was smooth overall. We appreciate you flagging the issue with the booking reference and this will be reviewed.
We hope to book your next magical break soon!
We hope to book your next magical break soon!
Customer rating:
"Great service and very helpful team highly reccomend."
That you for your great feedback. Your recommendation means a lot to us!
Customer rating:
"It is the third time I make a booking through Magic Breakes . I trust theme. They are professionals in what they do. I recommend this site."
Thank you for your great feedback! We appreciate your continued trust and support!
Customer rating:
"This was my first time booking through Magic Breaks and I’m very pleased to say, it definitely won’t be my last 👍🏻 Although I have been to Disneyland Paris many times in the past, I was a little nervous about getting the booking right this time. I really shouldn’t have worried, as Anthony helped me..."
Thank you so much for your lovely feedback! We're so pleased to hear that Anthony was able to help and that you had such a great experience. We look forward to booking your next magical break soon!
Customer rating:
"If you're looking for a seamless, stress-free, and truly magical travel experience, MagicBreaks is the way to go! From start to finish, their service is exceptional, ensuring that every detail is taken care of, so you can focus on enjoying your trip.
The booking process was smooth and..."
The booking process was smooth and..."
Thank you so much for your wonderful feedback! We're delighted you had such a magical and seamless experience - we look forward to helping you plan your next magical holiday!
Customer rating:
"Friendly, helpful - nothing too much trouble. Present all the options and help you choose. Easy interface. Would def recommend."
Thank you for your kind words. Your recommendation means a lot to us!
Customer rating:
"The service I received from Leah was impeccable! Even when I emailed really late at night she answered almost immediately. I will definitely be using magic breaks in the future for bookings"
Thank you for your kind words. We're thrilled that Leah was able to assist you in booking your magical break!
Customer rating:
"Had a very nice time with Lisa W arranging everything for our family holiday to Disneyland Paris. It was nice to be able to talk through some of the options and customise the trip from the standard defaults that come on the websites."
Thank you for your great review! We're glad that you are happy with Lisa's service.
Customer rating:
"Always everything is explained and I understand it all. If I have any questions I just need to call or email and MB are there with the answer. Just a easy way to book your holiday"
Thank you for your great review! We look forward to booking your next magical break.
Customer rating:
"I’ve had an excellent experience using Magic Breaks. Leah in particular was so helpful and has communicated so swiftly, responding to queries without delay and making sure we’ve had everything we need, including even providing support for restaurant bookings and advice regarding other activities. The..."
Thank you for your kind words. We're happy that Leah was able to assist you in booking your magical break. Your recommendation means a lot to us!
Customer rating:
"Leah was amazing, she went out of her way from start to finish. I would certainly recommend."
Thank you for your kind words. We're happy that Leah was able to assist you in booking your magical break!
Customer rating:
"I called to enquire about a break for myself, my daughter and soon-to-be-four granddaughter to Disneyland Paris. The agent I spoke to (Leah) was so helpful, informative, friendly, and not at all pushy, I ended up booking right then and there on her recommendations as she spoke from personal family..."
Thank you for your great review! We're glad that you are happy with Leah's service. We look forward to booking your next magical break.
Customer rating:
"Leah was really really helpful, nothing was a problem"
Thank you for your great review. We're glad that you are happy with Leah's service. We look forward to booking your next magical break!
Customer rating:
"Natalia, our advisor was phenomenal.
She expertly answered all of our queries in a polite and professional manner. A true credit to your company."
She expertly answered all of our queries in a polite and professional manner. A true credit to your company."
Thank you for your feedback. We're thrilled that Natalia was able to offer you a great booking experience! We look forward to booking your next magical break!
Customer rating:
"Not helpful with refund , booking have to made 2 days before, lovely room"
Thank you for spending time to leave feedback. We are sorry you feel this way, I can see a refund was issued on the 2nd of January. We are glad that you were happy with your room and hope you had a magical time!
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