Reviews

Best resort by far. We arrived early so our room wasn’t available , we were given cards and told to wait for a text. When the text came it told us our kids number. The room was big with 2 double beds. Great size and was so quiet all day. There’s a pool and is about 10 minute walk to the park There’s a shop inside, bar and grill

Paying for the convenience to the parks. I asked for a room close to facilities and was put in a room pretty far. The pool was on the opposite side of the hotel from us. It was a cold day and I was looking forward to relaxing in the hot tub but the whirlpool was cold. Largest downside for me about staying here is not being able to book an uber from the hotel. The access to the hotel from the outside is very limited. I was also not able to change the date of our park passes included with our hotel booking and had to come out of pocket to visit the park a day early. Fine visit but will likely not return to Disneyland Paris.

The hotel is in a great location and the staff are really helpful. Breakfast was nice and we loved the Micky Mouse waffles. However, the rooms and bathrooms have a feel of needing updating and the beds creaked every time we moved. I would stay here again but only because the Marvel and Bay Hotel are out of price range.

Having stayed in this hotel multiple times in the early 2000s, it was a nostalgic return. It was easy to find it nostalgic, however, because it hasn’t changed since it was built in 1992. It really is like stepping into a time machine and going back to the late 90s/early 00s. The rooms are in serious need of refurbishment. The bathroom doors have huge dents in them, the toilets are stained, the shower curtain discoloured and nothing in the room feels clean. There was a big clump of someone else’s hair on the bathroom tiles when we first entered our room. After calling reception and requesting that the room be cleaned again, we returned in the evening to find the same clump of hair. The cleaning staff are very inattentive. But I don’t blame them - it would be hard to feel any pride when working in these rooms in their current state. The hallway carpets are tattered and clearly stained in the centre for the entire length of each hallway. Even the furnishings are in pieces. Hot water sometimes doesn’t work, especially in the early morning. I’d recommend staying in a refurbished hotel over this one.

The worst hotel that I have ever been with extremely rude personnel and procedures. They do not have fridges in the room and that was an impediment to the medicine that we had to keep in the fridge for medical purposes. We had to keep them at the concierge and move from another floor where our room was late at night to the reception desk . Most of the staff did not speak English especially the security guards that is of the most importance. I do not recommend this hotel at all!